Pacelli help

Questions, a bug, or an idea for your household? Write to us, or use Send feedback inside the app, which is encrypted so only we can read it.

Getting started

1. Try it as a guest. Open the app and start adding tasks straight away. No account is needed.
2. Invite your household. Sign in with Apple, Google or email, then invite members by email. Everyone sees changes as they happen.
3. Turn on reminders. In Settings, switch on task reminders and, if you like, an alert when someone adds a task.

Questions

Can you read my household's data?

The database holds only ciphertext, so nobody who reaches it can read your content. The developer could, though, because the household key is wrapped with a key derived from your account identifier. Keys that only your devices hold are being built. If you connect an AI assistant, the server decrypts content for its requests while it is connected.

How do I take my data with me?

Export a full backup of your household as a JSON file at any time.

How do I delete everything?

Use Burn all data. It deletes your household data and your account in one flow.

Contact

Email hello@pacellilabs.com. The privacy policy explains how Pacelli handles your data. The website privacy notice explains what happens to your email.